Privacy policy

Privacy

Here at Seamster Vintage we are committed to protecting your privacy and being transparent in letting our customer know how our site uses information.  This policy pertains to how Seamster Vintage Ltd uses the data collected on our site or provided by customers.

We will not disclose any customer information to third parties except where we have express permission to do so as part of the service we provide e.g arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research.

Consent

 We do not collect personal information about you unless agreed to and provided by you.  When you submit personal information to www.seamstervintage.com you will be asked to consent to the processing and transfers of your personal information as set out in this page.  You may contact us to withdraw your consent (where applicable)

Essential Information Only

At seamstervintage.com we will not collect or store any of your personal information that is not relevant or necessary to the service we provide. 

We do not collect and will never ask for sensitive information i.e information on gender and sexual orientation, race, health and wellbeing, religious beliefs or political views.  If you expressly provide information to us, it will only be used in reference to the specific services we provide you as an individual.

Both the site code and Cookies provide data on which items are viewed most, how long customers viewed each item, how visitors navigate the site and other general information which helps us improve our shopping experience.

We only keep personal information for as long as is required to fulfil the service we are providing.  This can be short term for example ordering on our site and checking out as a guest or longer term if creating an account or signing up to a newsletter.  At anytime you can request us to delete you personal information (in circumstances where no longer needed)

We may use the information you provide to personalise your visit to our site next time.

How we collect information

1. When you visit seamstervintage.com we use cookies to improve the service that we provide and to understand overall trends in site traffic. You can learn more about how we use cookies by reading our Cookies Policy.
2. When you place an order with us online or instore.
3. When you create an account on our website.
4. When you sign up to our mailing list.
5. When you contact Seamster Vintage via our Contact Form, by email, phone or post.
6. If you fill out a customer survery from us.
7. If you send us your cv or apply for a job with Seamster Vintage Limited.

Your information collected from the website to personalise your repeat visits to the website.

Communications

If you place an order on our website, we will be in touch via email to confirm your order has been received, paid for and shipped.  We may also be in touch in the event that further customer care communication about your order is required.

If you would like so sign up to our newsletter to hear about new Seamster products and offers you may do so via your email.  Please note that we will not send marketing communications to you and unless you provide your express permission to do so by signing up.  You can unsubscribe from this service at anytime either via the link provided in the emails or by logging in to your Seamster Vintage customer account on our website.

Data Controller & Rights of Access

The personal information you provide to us will be managed by the Ecommerce Business Manager.  This Privacy Policy shall be construed in accordance with the laws of UK.

Seamster Vintage is the data controller for the purpose of the Data Protection Act 1998.  Under the Data Protection Act 1998 you have the right to access any of the information which a site holds about you. 

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable).

Cookies

For more information on how our site uses cookies please refer to our Cookies Policy.

How do we keep your information secure?

At Seamster Vintage we take keeping your personal information safe very seriously.  We are committed to ensuring that your data is protected from theft and other forms of misuse and procedures are taken to ensure that this does not happen.

Third Parties 

We will never disclose your personal information to a third party where it is not completely essential to fulfilling our service to you.

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists and webhosting companies. Such third parties may be provided with access to your Personal Information only with your express permission, if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area ("EEA"). Although countries outside the EEA may not require the same level of protection of Personal Information as countries within the EEA, we always demand that third parties adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy.

In regard to site analytics and statistics we may share completely anonymous statistics with our partners about overall site visits, total sales etc. 

We will never sell any personal information on to a third party.

We will only disclose personal information if required to by law or at an official, compulsory police / government request.

External Links on this site

This website contains links to other sites, please be aware that this Privacy Policy only applies to www.seamstervintage.com and the way in which we use data.  We are not responsible for any of the other sites privacy, cookie or data protection policies and would strongly recommend you read the privacy policies on those sites if you would like to know how they use your data.

Changes to this policy

As needed this Privacy Policy maybe revised and updated from time to time and any changes will be accessible on this page.  Please be aware that we will not send out notifications to individual customers and the best way to stay up to date with our Privacy Policy is to check this page.

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If you have any further questions, please do not hesitate to get in touch via our Contact Form